FAQ

General

What is Honey Lane?

We are a fine food and beverages manufacturing specialising in honey-based products. Click here to learn more about us.

Why Buy from Us?

We ensure that our products are 100% whole ingredients. Utmost care and meticulous effort have been put into developing and making our honey products. Our partners are here to ensure that your items arrive at its best condition.

Do I have to sign up?

Signing up is not mandatory in order to shop with us. However, you will miss out on our exclusive programs and promotions!

Profile & Account

How to change my account details?

Please click your account name next to the cart and then click “Edit Detail”. Simply refill the form with new information as necessary and click “Save”. Please remember that if you change your e-mail address and/or password, you can no longer use the old one.

Shop at honeylane.co.id

How do I shop for a merchandise?

To browse, simply scroll down on the home page or click on “Shop” on the top of the webpage. You can also find an item based on its product type by clicking on a category. You can either type in the desired quantity or click the directional button to increase or decrease. When finished, click “Add to Cart”.

Payment

What payment methods does Honey Lane accepts?

Currently, we only accept bank transfer.
BCA Account: 2888110777
PT. Arka Cala Paramudita
KCU Puri Indah, DKI Jakarta

We promise that more payment options will be available in the near future. Thank you for your patience.

When do I need to complete a payment?

You need to complete payment within 1 x 24 hours.

Can we do bank transfer from overseas bank?

We do not recommend bank transfer using non-Indonesian account.

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